Refund policy

At Aura Store, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we’re here to help.

Refund Eligibility

• You may request a refund within 14 days from the date your parcel is delivered.

• Items must be unused, in original packaging, and in the same condition that you received them.

Refund Process

1. To request a refund, please contact us at aurastoreofficial.shop@gmail.com with your order details.

2. Once your request is approved, you will receive your refund within 24 hours.

3. Refunds will be issued to your original payment method.

Exceptions

• Refunds are not available for items that are damaged due to misuse or not returned in their original condition.

• Shipping charges (if any) are non-refundable.

Contact Us

If you have any questions about refunds or returns, feel free to reach out at:
📧 aurastoreofficial.shop@gmail.com